From digital transformation to digital evolution

How to adapt continuously and avoid the pain of big bang transformation. Organisations are organisms. And organisms evolve, one cell at a time. Take humans. I like to joke that we don’t get a body upgrade every few years (wouldn’t that be wonderful), however our cells die and renew continuously. Within 10 years, a bone has completely …

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Designing your own disruption

If you were given the chance, how would you disrupt your own company and industry? The Competitor Canvas is a stimulating activity that will challenge your leadership team by spurring disruptive thinking and innovation. There are a few canvases that can help document or define business models: Initially proposed by Alexander Osterwalder, the Business Model Canvas was …

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Digital transformation gone wrong

In the past few years I have enjoyed working on a number of digital products as a UX designer. Throughout my engagements, I couldn’t help but notice a certain pattern. I call it the Imperial Syndrome. Imperial because it affects established brands that have been enjoying a nice ride at the top of the market. Until …

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